The small print, in plain words
Terms, privacy and refunds
Draft. Fill in the amber blanks (the postal address and email), then take this note out, before Razorpay reviews the page for activation.
Terms
This page covers the live webinar run by Dr. HiFive ("we"), with Dr. Sayed Mujahid Husain.
- What you buy. One seat at a live online webinar, about two hours long, on the date shown on the registration page. One seat covers the parents of one household watching on one screen.
- How you get it. After payment you're shown a link to a WhatsApp group. The Zoom link for the webinar is shared there before it starts. Nothing is posted to you.
- It's education, not medical care. The webinar is parenting education. It isn't medical advice, diagnosis or treatment, and it doesn't make you or your child Dr. HiFive's patient. If you're worried about your child's health, growth, development or safety, see your paediatrician. In an emergency, go to your nearest hospital.
- Please don't record or share it. The webinar, its slides and its materials are for your household only.
- If we have to move it. If we cancel the webinar, or move it and you can't make the new date, we refund you in full.
Refunds and cancellations
- No refunds. A seat is only ₹499, and it's for a live session that you join and take part in, so it isn't refunded once you've paid. That includes if you can't make it on the day.
- If we cancel or move it. If we cancel the webinar, or move it and you can't make the new date, we refund you in full.
- If a payment goes wrong. If you're charged twice, or charged without getting a seat, WhatsApp us and we'll refund the extra payment in full.
- Failed payments. If a payment fails but money leaves your account, your bank or Razorpay returns it automatically, usually within 5 to 7 working days.
- How refunds are paid. To the same account or card you paid from, within 5 to 7 working days.
Privacy
- What we ask for. Your name, WhatsApp number and email, and, if you choose, your child's age range.
- What we use it for. To send you the webinar link and reminders, to send your receipt, and to tell you about Dr. HiFive's programmes. You can ask us to stop at any time.
- Payments. Payments are handled by Razorpay. We never see or store your card or bank details.
- Who else sees it. Nobody. We never sell your details. They're stored with Razorpay, in a Google Sheet our team uses to look after your seat, and in the WhatsApp group you choose to join, where other members can see your number.
- Your rights. To ask what we hold about you, or to have it deleted, write to [email].
Contact
Dr. HiFive
[Full postal address]
Email: [email]
WhatsApp: [number]
Last updated 10 November 2026.